Privacy Policy

Fusion Frequency LLC d/b/a Human Powered Audit  

Last Updated: April 21, 2026

Fusion Frequency LLC, doing business as Human Powered Audit (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing our website or purchasing our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you fill out forms, request a guide, book a service, or contact us, you may provide:

• Name
• Email address
• Phone number
• Business or organization name
• Service details or preferences
• Payment information (processed securely through third‑party providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referral sources

This information helps us improve website performance and user experience.

1.3 Information Collected During Audits

During virtual or in‑person audits, we may collect:

• Observational notes
• Customer experience data
• Publicly available information
• Information you voluntarily provide for evaluation

We do not collect sensitive personal data unless you explicitly provide it.

2. How We Use Your Information

We use your information to:

• Provide and deliver CX audit services
• Communicate with you about your service
• Send requested resources (such as guides or reports)
• Improve our website and services
• Process payments and invoices
• Maintain internal records
• Comply with legal obligations

We do not sell or rent your personal information.

3. How We Share Your Information

We may share your information only in the following situations:

3.1 Service Providers

We may share information with trusted third‑party vendors who help us:

• Process payments
• Host our website
• Send emails
• Store files
• Manage CRM or scheduling tools

These providers are required to protect your information.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations
• Respond to legal requests
• Protect our rights, safety, or property

3.3 With Your Permission

We may share information with third parties only if you give explicit written consent.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

• Improve website functionality
• Analyze traffic
• Personalize content
• Track conversions for marketing

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Storage & Security

We take reasonable measures to protect your information, including:

• Secure servers
• Encrypted payment processing
• Limited access to personal data
• Regular system monitoring

However, no method of transmission or storage is 100% secure.

You use our website and services at your own risk.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

Audit notes and reports may be stored for internal reference unless you request deletion (subject to legal requirements).

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of marketing emails
• Request a copy of your data

To exercise these rights, contact us at:

humanpoweredaudit@outlook.com

8. Email Communications

By submitting your email, you agree to receive:

• Service‑related messages
• Delivery of requested resources
• Occasional updates or promotions

You may unsubscribe at any time using the link in our emails.

9. Children’s Privacy

Our website and services are not intended for individuals under 18.

We do not knowingly collect information from minors.

10. Third‑Party Links

Our website may contain links to third‑party sites.

We are not responsible for their content, privacy practices, or policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The updated version will be posted on this page with a new “Last Updated” date.

Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Fusion Frequency LLC

d/b/a Human Powered Audit  

humanpoweredaudit@outlook.com