Our Membership Program provides affordable, ongoing quality assurance for organizations that want expert monitoring, guidance, and insight — without the cost of hiring full‑time staff.

Each membership delivers predictable monthly pricing, priority access, and continuous oversight across our Monitoring, Snapshot, Readiness, and Support tiers. Every plan strengthens operations, improves customer experience, and protects public trust through consistent, human‑verified evaluation.

Members also receive:

Exclusive discounts on additional audits
Faster turnaround times
Early‑issue detection
Human‑verified insights
Access to support that helps resolve issues — not just identify them

Stay ahead of problems, protect your reputation, and maintain a strong customer experience all year long with ongoing, expert‑led quality assurance.

AI Service Workflow Audit Starter Plan — $29.99/month

AI Experience Audit

Make sure your AI is helping—not hurting—your customer experience. Real humans test your AI every month to verify accuracy, tone, safety, and reliability.

Starter Plan — $29.99/month Essential monthly AI checks for startups and solo operators.

Select Starter Plan

AI Experience Audit Small Business Plan

Stronger protection for growing teams. Expanded human testing each month to ensure accuracy, safety, and consistent customer‑facing performance.

Small Business Plan — $149.99/month Deeper audits, broader testing, and enhanced safeguards for higher‑volume businesses.

Select Small Business Plan

Premium Reputation Monitoring Starter Plan $49.99/month

Premium Reputation Monitoring Membership

Human‑verified monitoring across major platforms with early alerts, monthly summaries, and trend tracking — without hiring a consultant.

Why It’s Worth It

• Multi‑platform monitoring

• Early alerts

• Monthly summaries

• Trend tracking

• Priority turnaround

Select Starter Plan

Small Business Reputation Monitoring Membership

Advanced monitoring with expanded coverage and human‑verified

review to safeguard growing brands.

Small Business — $149.99/month Deeper monitoring, broader platform coverage, and enhanced human review for higher‑volume businesses.

Select Small Business Plan

Readiness Review Membership

A monthly, human‑verified light‑scope audit with clear recommendations to ensure your updates are accurate, aligned, and ready for release.

Why It’s Worth It

• Ongoing readiness checks

• Fast turnaround

• Light‑scope reviews

• Ideal for frequent updates

• Member‑only pricing

Start Readiness Review

A woman using a calculator and writing in a binder at a desk with a computer.

CX Snapshot Membership

A monthly, human‑verified CX audit with prioritized recommendations designed to help businesses improve customer experience without hiring a full‑time consultant.

Why It’s Worth It

• Monthly CX insight

• Early‑issue detection

• Simple recommendations

• Trend tracking

• Priority turnaround

Start CX Snapshot

Reputation & CX Support Membership

Combined reputation monitoring and monthly virtual CX audits with hands‑on support to help you address issues and improve your customer experience.

Why It’s Worth It

• Monitoring + monthly CX audits

• Hands‑on CX support

• Issue troubleshooting

• Priority access

• Member‑only pricing

Start CX Support Membership

Reputation & CX Support Membership

Reputation, CX Support & In -Person Reviews Membership

Full digital + in‑person oversight. Includes online monitoring, monthly virtual CX audits, and monthly in‑person shop reviews with staff and environment evaluation.

Why It’s Worth It

• Includes Reputation & CX Support

• Monthly in‑person reviews

• Staff + environment checks

• Improvement reports

• Priority scheduling

Start Full CX Support + In‑Person Reviews

CX Excellence Annual Partnership - Request Proposal

CX Excellence Annual Partnership

Full‑year CX improvement with digital + in‑person audits, quarterly reviews, competitor checks and ongoing support for a set price.

Why It’s Worth It

• Deep digital + in‑person audits

• Quarterly readiness + CX snapshots

• Competitor mystery shopping

• Full‑year reputation monitoring

• Monthly CX support + improvement plan

Submit RFP

CX Excellence Program - Request Proposal

CX Excellence Program

Full‑year CX advancement with digital + in‑person audits, quarterly reviews, competitor insights and support.

Why It’s Worth It

• Deep digital + in‑person audits

• Quarterly readiness + CX snapshots

• Competitor experience evaluations

• Full‑year reputation monitoring

• Monthly CX support with plans

• DMV exclusivity

Submit RFP

Human‑Verified AI, CX & Reputation Quality Assurance

Support Membership Comparison

AI Experience Audit

Monthly human‑verified evaluation of your AI responses, accuracy, clarity, and risk areas. Includes issue detection and improvement recommendations.

Reputation Monitoring

Monitoring across major platforms with early alerts and monthly summaries.

CX Snapshot

Monthly digital CX insights with clear recommendations and trend tracking.

Readiness Review

Monthly light‑scope readiness checks for products, programs, or updates.

Reputation & CX Support

Monitoring + monthly CX audits + hands‑on support and issue guidance.

Reputation, CX Support & In‑Person Reviews

Full digital + in‑person oversight with monthly shop reviews and environment checks.

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Human Powered Audit

Human Insight in an AI‑Driven World

Human Powered Audit — Certified SWaM Small, Micro, and Women‑Owned Small Business (WOSB).

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